Privacy Policy
Any private information provided to The Site Shaper will be held in the strictest of confidence. We hate spam and will protect the privacy of your email address at all times. Please note that whilst we will email you primarily for referring clients/buyers and for billing purposes, The Site Shaper reserves the right to email you information about enhancements to our systems and product offerings. Your email will not be passed to any other parties at any time.
Refusal of services:
The Site Shaper reserves the right to refuse it’s services to anyone.
The Site Shaper does not provide websites containing any of the following content:
– Websites with any discriminatory content relating to race, sex, religion.
– Adult material – includes all pornography, erotic images, or other obscene content.
The Site Shaper reserves the right to suspend that a site when a website is found to misuse it’s resources in regards to:
– Spamming, Phishing and any such illegal activities.
– Excessive download content or non-linked content,
– Off-site backups.
The Site Shaper reserves the right to move your domain to a different web server without previous notice. We will however make every effort to keep your sites uptime at 100% during this process.
Warranties and the exclusion of liability:
Because of the need to conduct maintenance, repair and/or improvement work from time to time on the technical infrastructure by means of which the service is provided, the provision of the service may be suspended from time to time without notice by The Site Shaper and The Site Shaper is exempted from all liability for any loss or damage (whether direct or consequential) and/or for any costs, claims or demands of any nature to any party arising from such suspension.
The Site Shaper does not undertake to reinstate the service within a specific period and will be exempted from any liability whatsoever, if the nature of the failure is caused by The Site Shaper upstream service providers’ failure to deliver their service and if the failure is due to a reason beyond the control of The Site Shaper.
If The Site Shaper is prevented from or restricted directly or indirectly from carrying out all or any of it’s obligations under this agreement due to any reason and/or cause beyond the control of The Site Shaper or by reason of force majeure, The Site Shaper shall be relieved of it’s obligations in terms of this agreement during such period
Support and maintenance
We will always aim to provide a continuous high quality service. We provide support mainly via email.
The standard maintenance of your website and email addresses is included in your monthly fee if you take the Premium Hosting plan of $40 per month. Otherwise maintenance and updates will be charged. This maintenance include aspects like changing some text, picture, logo’s etc on a monthly basis. Excessive maintenance as well as complex/major maintenance tasks will be charged for. Maintenance requests in excess of once per month, will be charged at an additional fee at the rate of $40,00 per hour
Our standard pricing for the development of a website is $1000,00. However, complex websites like e-commerce websites, websites which need additional database development, high maintenance websites as well as websites which would require us to set-up a back-end administration system where you can maintain certain updates on your website, would require a development quotation other than our standard fee.
The monthly hosting fee, however, would remain unchanged.
Period and Payment policies
Payment is due monthly in advance. All accounts are based on a minimum period of 12 months. After the initial 12 month period, the account can be cancelled with a minimum notice period of three (3) calendar months.
Monthly payment is done through debit order on the last working day of the month.
If the client fails to pay any amount under this agreement on due date or commit, suffers or permit a breach of any terms of this agreement then and in any such event The Site Shaper shall be entitled, without prejudice to it’s other rights in law, immediately suspend it’s obligations under this agreement and/or terminate this agreement without notice. If the client’s account is suspended a reconnection fee of $10 will be payable before reconnection.
Upon termination of this agreement in terms of this clause or for any other reason whatsoever all amounts payable by the client to The Site Shaper shall immediately become due and payable by the client and The Site Shaper shall be entitled to recover all such amounts from the client forthwith
Termination of this agreement by the client before the specified date of termination will result in the client being liable for the full payment of the remaining subscription fee for the applicable initial 12 month period or notice period. in terms of this agreement.
The Site Shaper will not be responsible for any damages your business may suffer. The Site Shaper makes no warranties of any kind, expressed or implied for services we provide. The Site Shaper does back up your data/website and whilst every attempt would be made in the unlikely event of any corruption or hardware failure, The Site Shaper cannot guarantee to be able to replace lost data. The Site Shaper disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions, whether caused by The Site Shaper and its employees, or not. The Site Shaper reserves the right to revise its policies at any time.
All Rights Reserved. All pages within this Internet site (“Site”) are the property of The Site Shaper. Permission (which may be revoked at any time) is granted to download the material in this Site without alterations and for private and non-commercial use only so long as the following copyright notice is included: Copyright 2020: The Site Shaper. All Rights Reserved.
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